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Intercom: Unintended Vote
Shipped
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Ben Petersen

Actual: In intercom, when you search through already suggested features and select one, it automatically votes for that item. This is confusing because you cannot view the text of the entire feature request, so the natural click action would be to open and view more info.

Expected: When clicking on an item, it would be to view the entire text for the item and then with options to either VOTE or GO BACK

Comments
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Glenn Stiemens
Jun 16, 2021
Set the status to
Shipped

We've now added a screen with a clear call to action to vote. This screen includes the title, current vote count and the description (if one exists) for the post.

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Glenn Stiemens
Jun 11, 2021
Set the status to
Planned
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Glenn Stiemens
Jun 11, 2021

Agree. This part needs to be fleshed out in the integration. I'm going to move this one to Planned.

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