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Intercom: Unintended Vote
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Scarlet QuokkaJun 10, 2021
Actual: In intercom, when you search through already suggested features and select one, it automatically votes for that item. This is confusing because you cannot view the text of the entire feature request, so the natural click action would be to open and view more info.
Expected: When clicking on an item, it would be to view the entire text for the item and then with options to either VOTE or GO BACK
Comments
We've now added a screen with a clear call to action to vote. This screen includes the title, current vote count and the description (if one exists) for the post.
Agree. This part needs to be fleshed out in the integration. I'm going to move this one to Planned.