Should be possible to mention other users (and notify them) in comments and internal notes.
Comments
Glenn Stiemens
Feb 26, 2021
Set the status to
Planned
This one is now planned for a future release. The thinking is that it should be possible to mention both contacts as well as team members. So for example, you can mention a contact to seek clarifying information about their product pains as well as asking a team member to reach out via Intercom (or email) if you prefer that process.
This one is now planned for a future release. The thinking is that it should be possible to mention both contacts as well as team members. So for example, you can mention a contact to seek clarifying information about their product pains as well as asking a team member to reach out via Intercom (or email) if you prefer that process.