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Let us know if there is anything we need to add to help you manage your customer feedback loop.
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Let us know if there is anything we need to add to help you manage your customer feedback loop.
1
Users can track their post and votes through a dedicated section in their profile menu

I know that users can get email notifications when posts are updated or moved, but section in the profile we make it easier to track the address of each post without having to get individual email update every time something is changed.

I’m a user of Noora through The StoryGraph.

0
1
Webhooks
Planned

It would be very useful to have the ability to define a HTTP POST endpoint which would be called with the same data that Zapier is given for example. This would remove the need to use Zapier for simple webhook notification events. It would need to support basic HTTP auth.

3
2
Branding/customising user comms
Planned

For a more consistent user experience of this tool as related to the product it supports, we would want to be able to customise/provide basic content and branding for any comms being sent on our behalf/to our users.

This would include registration onboarding, password resets, notifications.

Similarly, we'd want to be able to add some basic copy to the landing page. This could include an intro some basic info about how we use the tool, but it could also include a basic terms of use - we reserve the right to remove unconstructive feedback, etc....

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2
Zendesk integration
2
1
Give users a way to monitor all of their posts

I often get people writing in to complain that their post has been deleted when, in fact, it's been merged in with another post.

Perhaps there could be a place that users could see everything they've submitted, and its status, even once merged.

(Or they'd get some form of notification about any merges?)

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2
Github integration

Would like ability to import github changelog and publish to noorahq changelog and keep this in sync.

0
2
Add support for syncing Noora information to Intercom contacts

This would open up segmenting Intercom users based on information from Noora. For example, sending messages or email campaigns.

0
2
Post and comment moderation
Shipped

It should be possible for admins to moderate new posts and comments from non-admins.

2
1
Remove Noora branding (white-labelling)
Shipped

It should be possible to remove all Noora branding from the public portal when on the Enterprise plan.

2
1
Custom CSS
Shipped

It should be possible for workspaces on the Enterprise plan to customize the CSS stylesheet used on the public portal.

2
1
fullpage view of Roadmap

currently you can hardly see 2-3 cards. its really not user friendly

0
11
Dynamic social media previews
Shipped

Sharing feedback and changelog posts should generate a dynamic social media preview.

1
1
Archive Posts

Sometimes I want to archive posts.

Either they're not relevant or they're already in the product and the user just doesn't know.

Deleting a user's post feels harsh, but then keeping all of these posts there adds clutter.

Ideally, archived posts don't show up in the main lists or counts, but they're viewable by the poster via a direct link and the archive is viewable by admins.

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Zapier action integration
Shipped

Zappier integration currently only work as a trigger. I would like to create new posts automatically from zappier

1
3
Redirect admin post links to the public portal post if non-admins use that link
Shipped

Admins can accidentally copy the admin link to a post and share it with their users, at the moment we will automatically redirect to the roadmap rather than the public portal post page.

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2
Better detection for anonymous users voting multiple times

Sometimes users bypass the existing detection measures we have, so we could consider IP checks in the future to reduce the potential for abuse with anonymous voting.

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3
Translate frontend interface

Would love to be able to translate the interface. (at least frontend for feedbacks).

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Show avatar in post

Show the avatar of the user submitting the post and avatars of everyone who upvoted.

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Automatically post changelog updates to other services

Quick suggestion: a Telegram and Whatsapp integration would be great! Would love to autopost changelog updates to Telegram channel or Whatsapp group.

0
1
Tag multiple ideas at once in admin table
Shipped

It would be really useful to be able to tag multiple ideas at once in admin view.

1
1
Comment replies
Shipped

It should be possible to reply to a comment and create a reply-thread to make it easier to have conversations around certain topics that come up.

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Show tags in the admin ideas table

Adding this option will probably mean support for showing/hiding other columns also needs to be added.

0
2
Pinned comments
Shipped

It should be possible for admins to pin a comment to the top a post - particularly useful for highlighting the team's response to a feature suggestion or to make it clear there is a workaround etc.

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Allow admins to tag posts when they create them
Planned

To reduce the number of steps for admins, it should be possible to tag posts when creating them from the admin view.

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Add support for attaching multiple attachments at the same time
Shipped

You currently need to individually add attachments when posting. It should be possible to multi-select attachments instead.

2